Privacy Policy

1. Introduction

ShortSnap is operated by RAGASA LLP (ShortSnap). This Privacy Policy explains how we collect, use, store, and delete information when you use the ShortSnap application and related services.

2. What ShortSnap Does

ShortSnap is a personal content organization application that allows users to save and organize references to publicly accessible content, including links to posts shared on external websites and social media platforms.

Saved items are visible only to the user who saved them and are intended solely for private use.

3. Information We Collect

We collect only the minimum data required:

• Account information such as email address (when provided by the user)
• Links or URLs explicitly saved by the user
• User-created titles, notes, tags, and collections
• Limited embed metadata (title, thumbnail, provider name)
• Technical data (device type, app version, basic diagnostics)

4. Information We Do Not Collect

ShortSnap does not collect or access:

• Third-party account passwords or login credentials
• Private or restricted social media content
• Messages, media, or data from accounts not controlled by the user

5. Third-Party Content and Services

ShortSnap does not scrape, download, copy, modify, or redistribute third-party content.

When a user saves a link to a public Facebook or Instagram post, ShortSnap may use Meta oEmbed to retrieve limited metadata required to display a preview. All media remains hosted on the original platform and is rendered only through official embed responses.

ShortSnap may rely on third-party service providers (such as hosting, authentication, and infrastructure providers) to operate the service. These providers process data only as necessary on our behalf.

Access to third-party content occurs only when initiated by the user.

6. How We Use Information

Collected information is used solely to:

• Provide and maintain the ShortSnap service
• Display and organize user-saved content
• Prevent duplicate saves and improve content recognition
• Maintain service reliability and performance

ShortSnap does not sell, rent, or use user data for advertising, profiling, or tracking purposes.

7. Legal Basis for Processing

We process data based on:

• User consent (when you create an account and use the service)
• Legitimate interests (to maintain functionality, security, and performance)

8. Data Retention

• User data is retained only for as long as the account remains active
• Embed metadata is deleted immediately when a saved item is removed
• All user data is permanently deleted upon account deletion or a valid request

ShortSnap does not retain Facebook or Instagram data independently of user-saved items.

9. Data Security

We implement industry-standard technical and organizational measures to protect user data against unauthorized access, loss, misuse, or alteration.

10. Your Rights

You may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Request a copy of your data (data portability)
• Withdraw consent where processing is based on consent

Requests can be made via the contact email provided below.

11. Account Deletion

Users can request account deletion through:

• In-app settings (if available), or
• Submitting a request via email

All associated data is permanently deleted within a reasonable timeframe after verification.

12. International Data Transfers

Your data may be processed on servers located outside your country of residence. We ensure appropriate safeguards are applied to protect your information.

13. Children’s Privacy

ShortSnap is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the revised "Last Updated" date and may be communicated through the application or website.

15. Contact

For questions or concerns regarding this Privacy Policy or our data practices, contact:
support@shortsnap.io